Tag: sonic questions
  • #ClearlyClarisonic Twitter Chat is Back– with Free Gifts for You!

    Mark your calendars, #ClearlyClarisonic is back! We are thrilled to be partnering with Type-A Parent to connect with you and our Clarisonic community on Twitter.

    This time around, bloggers Angela Sellari and Stacie Connerty will guest-host the Clarisonic Twitter chat with Clarisonic co-creator Dr. Robb Akridge.



    We are delighted to come together with Angela and Stacie to chat about all things skin care. Be ready to talk about your skin care challenges, the best skin care products, skin care routines, skin care concerns, and much, much more! As an extra bonus… two lucky #ClearlyClarisonic Twitter chat participants will receive a SMART Profile Device at random! Our luxurious head-to-toe cleansing device could be yours!



    Join our twitter chat using #ClearlyClarisonic with @AboutAMom, @StacieInAtlanta, @Clarisonic, and @AskDrRobb, tomorrow, Tuesday, October 27th from 12pm to 1pm EST.

    October 26, 2015 by Clarisonic Comments
  • Bringing Clarisonic Sonic Cleansing to Beauty Vloggers

    For anyone who loves makeup, the best results all start with a great foundation of clean skin. With this in mind, Clarisonic partnered with NYX on their 4th Annual NYX Face Awards, giving us an opportunity to connect, educate and engage with the top 30 contestants competing for the title of the 2015 NYX Face Award Beauty Vlogger of the Year. After 4 months, 3 makeup challenges and countless hours of filming, the 4th Annual NYX Face Award Winner, Mykie, aka Glam and Gore, was recognized.

    Throughout the competition, each round of contestants received Clarisonic devices and products for use. These makeup vloggers, some of which were already fans, used Clarisonic throughout the competition to prep their skin for their artistic makeup applications and to effectively remove their makeup and cleanse their skin.

    In the final round of competition, the six finalists were treated to a Clarisonic facial at JW Marriott Santa Monica Le Merigot spa in LA. See what these beauty experts had to say!

    Are you also a makeup lover? Whether you prefer a natural glow or go heavy on the glam Clarisonic devices will provide you with the perfect canvas.

    In order to have your makeup look as flawless as these beauty vloggers, it is very important to have a clean, smooth foundation. Clarisonic devices will give you just that! In 60 seconds, all unwanted oil and debris will be removed to give you smooth, healthier looking skin.

    Done with the day? These beauty fanatics know more than anyone the importance of removing your makeup at the end of each day. Adding the Clarisonic into your nighttime skin care routine will free your pores of the build-up of makeup, dirt and oil 6X better than cleansing with hands alone.

    Each of these beauty vloggers added the Clarisonic into their daily skin care routine and have loved the results. Now it’s your turn! Find the Clarisonic device, brush head and skin care solution that are perfect for you by taking our Skin Quiz.

    October 22, 2015 by Clarisonic Comments
  • How to Shrink Pores

    We asked for your skincare concerns and you answered! In the last month you have been weighing in on your most important skin care concerns through our online Skin Care Quiz. There is no doubt we are all striving for perfect skin so we asked, “If your skin could make a wish, what would it be?” Over 14,000 people (or 21% of the men and women taking the Clarisonic Skin Quiz) are looking for ways to “Shrink my pores so my skin is softer and smoother.”

    SkincarequizWith so many Clarisonic users interested in minimizing the appearance of their pores, we thought we would look deeper into the question, how do you minimize the appearance of enlarged or clogged pores?

    Let’s start by gaining an understanding of what pores are and their purpose. Bottom line, we need our pores. These tiny little openings allow oil and sweat to reach your skin’s surface. The good news is, while we cannot completely eliminate our pores we can make them appear smaller!

    A simple Google search on this topic populates several products and regiments claiming to shrink and even eliminate your pores. In reality, the best way to reduce the appearance of pores is to keep your skin clean!

    Why is clean skin so important?

    Day and night, our skin is subject to oil, perspiration, dirt, and makeup. These combine to make a sticky, stubborn pore-clogging layer that can make our skin look unhealthy, feel rough and even cause irritation. This layer of film also acts as a barrier to skincare products resulting in reduced effectiveness. Cleansing your skin at least once or twice a day helps to dislodge any unwanted dirt, sweat, oil or makeup. Your pores will now be free of dirt and grime making your skin softer, smoother and allowing skincare products to absorb more deeply and evenly.

    We are happy to lend a hand in the fight against enlarged and clogged pores. The first question our founders asked when developing the Clarisonic was “how do you unplug a pore?” and from that it evolved to “how do you transform the look and feel of your skin?”

    How do Clarisonic Facial Cleansing Devices unplug a pore?

    Clarisonic’s patented, perfected and loved Sonic Technology gently oscillates back and forth to physically flex the pores, loosening trapped debris and reducing pore appearance. Additionally, excess oily patches and shine are removed for a supersonic deep clean without irritation. Every Clarisonic facial cleansing device cleanses skin 6x better than hands alone to leave skin softer and smoother.

    To take pore minimizing to the next level—check out our — Deep Pore Cleansing Detoxifying Solution, which combines a Clarisonic Mia 2 facial cleansing device with our Deep Pore Cleansing Brush Head, Deep Pore Daily Cleanser and Deep Pore Detoxifying Clay Mask. Our Deep Pore solution uses our traditional sonic cleansing technology with additional powerful fluid forces to gently remove surface debris and immediately reduce the appearance of your pores by 25%.

    Deep Pore Detoxifying Solution in Action

    If enlarged pores are not your main skin care concern, take our skin care quiz today to find out which Clarisonic products are best for you.
    “We invented Clarisonic so you can reinvent your skin.” Dr. Robb Akridge, Co-Founder of Clarisonic

    August 18, 2015 by Clarisonic Comments
  • How to Find the Right Clarisonic for Your Skin

    S.M.S.: Save My Skin – In Six Quick Questions


    After hearing about Clarisonic for years in magazines, as part of celebrity must-have beauty tips, and on blogs, you’ve finally decided that it is time to get a Clarisonic of your own. Your best friend told you her skin feels amazingly soft after using it, your sister swears she looks years younger and your dermatologist recommended Clarisonic as part of your skin care regime. OK. You’re convinced. But now you wonder…Which Clarisonic is right for you?

    Since Clarisonic developed the very first sonic facial cleansing device back in 2001, they’ve launched a range of face and body cleansing devices, brush heads and cleansers, designed to improve any and all skin types. Now—we all love options, but we also love our time. So to help us all find the right products from a brand we trust, and find them quickly—Clarisonic has introduced a quick new Skin Care Quiz. Six questions, three minutes of your time and suddenly: a clear path to gorgeous skin.

    Do you need a solution for problem pores? Want to smooth fine lines? Or like me, have you wished for a giant eraser to get rid of dark spots? Well, Clarisonic wants to help you look fantastic and feel confident—and the quiz is a great place to start.

    I answered six questions in about three minutes, and voilà! I got my own personal power trio: the three products that best complement each other to improve my skin. I got a recommendation for the SMART Profile device (cannot wait for head-to-toe exfoliation!) and Radiance Sonic Brightening Solution to even out my skin tone.

    Whether you deal with acne or delicate skin, the quiz is a super quick and easy way to navigate Clarisonic’s many amazing products and get your best complexion ever.

    Gorgeous skin awaits! Take the quiz

    August 3, 2015 by Clarisonic Comments
  • The 16 Emotional Stages of Getting A Clarisonic For the First Time

    We are happy to feature fashion and beauty blogger Jodie Layne’s post “The 16 Emotional Stages of Getting a Clarisonic For the First Time”. I enjoyed reading about the many stages Jodie experienced while falling in love with her Clarisonic Mia 2. Can you relate? Share your Clarisonic love stories on this post!

    Charley Gallay/Getty Images Entertainment/Getty Images

    I’ve had my Clarisonic Mia for nearly two years now (happy early anniversary, xo) and every single day that I use it in the shower I try not to think about how empty my life was before this little magic wand came into it. Or how empty my beauty cabinet was. A Clarisonic is essentially a facial cleansing brush that uses sonic technology to brush your skin over 300 times a minute — resulting in the cleanest, softest face of your life on the regular. Seriously. I used to work at a spa and one of the perks was a monthly facial, but the Clarisonic makes my skin feel even better than it did then. Having an electric brush that’s sole purpose is to clean your face makes me feel like a princess, and I’m not sorry about it.

    I wanted a Clarisonic long before it was mine, as so often happens in many of the other great love stories out there. Since the day I first knew that I needed it in my life, attaining and using a Clarisonic has been a total emotional roller coaster. I’ve laughed. I’ve cried. I’ve washed my face. Well, I did those three things in relation to the little miracle worker, anyway — and I don’t regret a single moment. So whether you received one as a gift at the holidays or you’re saving up to take extra care of your skin in the new year, here’s what you need to be emotionally prepared for:


    “It’s a brush? For my face? Does that even feel good? Why would I spend over a hundred dollars on a brush for my face? Well, mayyybbeee…”


    Once you’re interested, you try and find out how it works, but mostly why it works. If you’re really going to do this thing, you’re going to do your research, which means lots of reading about sonic technology, oscillation, and skin elasticity. Look at you, pretty and smart.


    You know that you want one and feel sufficiently satisfied by the scientific evidence. But can you really justify dropping that much money on a replacement for the free things at the ends of your arms you already use to wash your face?

    4. BUYING IT

    With the conviction of a global warming denier, you believe you need this in your life and you’re ready to do this thing. You might march right down to Sephora and buy it to spare the wait, but you’re probably going to e-order it online at midnight. Pressing “check out” is such a rush!


    5 to 7 business days feels like a cruel eternity.


    When it finally touches your hands and you can see it and you caress its beautiful curves, that is simply a beautiful moment.


    It’s in your grubby little paws and you can’t wait for your life to change and to get it on your face. You read the instruction manual carefully. You have to charge it for eight hours?! IS THERE NO GOD?!


    It feels…weird. Not like you expected. Wait, it actually feels pretty good! Yeah, this feels nice! Like a million little kisses from angels all over your face. No, wait — now it feels weird again.


    If you enjoyed the first 8 stages, visit Bustle.com to finish reading Jodie’s blog post. Enjoy!

    July 30, 2015 by Clarisonic Comments
  • Exfoliation and the Clarisonic

    Exfoliation is a great step toward achieving beautiful and radiant skin. It speeds up the cell turnover process, giving you a fresh and radiant glow, and a smoother and younger appearance. But should you use an exfoliation product with your Clarisonic Sonic Skin Cleansing System?

    Clarisonic systems provide a deep level of cleansing that is more effective than manual face washing and gentle enough to use twice a day. While a side effect of deep cleansing is mild exfoliation, Clarisonic is gentle and can be used in conjunction with exfoliation treatments.

    Dr. Robb provides more details in the video below, part of our Ask Dr. Robb video series:

    For gentle exfoliation, Dr. Robb recommends using facial scrubs with round spheres with your Clarisonic Sonic Skin Cleansing System. Scrubs with odd-shaped particles, like pointed pieces of shells, sand or grit, can be too rough on your skin. Dr. Robb uses an exfoliating scrub with his Clarisonic once a week, then cleanses all other days using a regular face wash.

    Your skin should feel soft and smooth after cleansing, not tight, dry, or itchy. Please test new products carefully to avoid over-stressing your skin.

    Let us know if you have any questions about a particular exfoliator to use with your Clarisonic Sonic Skin Cleansing System. We are standing by to answer your questions on Facebook and Twitter.

    February 27, 2013 by Clarisonic Comments
  • Clarisonic International Shopping

    Clarisonic products are available from authorized retailers all over the world. To find an authorized online retailer of Clarisonic products, visit our Clarisonic Authorized Online Retailers page.

    Please be aware that online auction and marketplace sites (such as Amazon and eBay) are not authorized retailers of Clarisonic products. Clarisonic product warranties are only valid when products are purchased from an authorized retailer.

    Have questions about our warranty and return information? Check out our posts on How Can I Tell If I’m Covered Under Clarisonic’s Warranty? and Help! My Clarisonic Stopped Working.

    December 26, 2012 by Clarisonic Comments
  • Charging Your Clarisonic: Q&A

    We love getting questions from our users as we want to make sure our cleansing and infusion devices are as easy to use as possible.

    In order to make sure that our fans have all the necessary information on how to properly charge their Clarisonic, we compiled a list of customer questions along with their answers:

    How do I know when the Clarisonic needs to be recharged?

    Sonic Cleansing Brushes: When the charge is low, the brush handle will beep immediately following the brushing cycle to alert you to place it in the cradle for charging.

    Opal: When the system battery needs to be charged, the LED flashes and the Infuser pulses progressively from 1 to 5 times after the run cycle, beginning when the unit has 5 minutes of charge remaining (1 pulse), and again at the end of each use until the battery requires additional charge for continued use (5 pulses).

    How long does a full battery charge last? How long does it take to charge?

    Sonic Cleansing Brushes: Allow 18 hours for a full charge. A full battery charge lasts for 20 minutes of use, which is approximately 20 days when used once daily.

    Opal: Allow 24 hours for a full charge. A full battery charge lasts for 45 minutes of use, which is approximately 45 days when used once a day around each eye or 21 days when used twice a day.

    Refer to the comparison chart for a detailed description of charging intervals.

    How do I change the battery on my Clarisonic?

    The battery cannot be changed on any of our units. The life span of the units ranges from at least 2 years to up to 5 or more. If your Clarisonic device is not holding charge, try plugging it into a different outlet to reset the unit. Be sure to contact customer service to check whether your device is still covered under warranty.

    Can the chargers for various Clarisonic models be used interchangeably?

    No. Each Clarisonic product has its own uniquely designed charger. The Universal Charging Cradle is the only charger compatible with multiple models, including Classic, PLUS, and PRO.

    Will the Mia charger work with international power?

    Yes, the pLink charger included with the Mia is compatible with 100-240 Volts AC; 50/60 Hz. This allows it to be used worldwide with the appropriate country adapter.

    The guide tells you to charge for 24 hours before use. What happens if it becomes disconnected after only a few hours? Will it still hold a charge?

    Yes, just recharge it until the lights are solid green.

    Where can I purchase a replacement charger for my Clarisonic?

    You can call our customer service at 888-525-2747 to help purchase a new charger for your Clarisonic device.

    Where is the LED light and how can you tell if the Clarisonic is fully charged?

    The LED light is located on the back of the handle in the center of the brush. It will be flashing continuously until it is charged at which point it will become a solid light.

    My Clarisonic Mia feels very warm for the first 10-15 seconds. Is that normal?

    Yes, the Clarisonic does heat up when on the charger. It will feel warm to the touch but should not be uncomfortable.

    Should I keep my Clarisonic on the charging cradle after each use or only charge it when it loses its charge?

    We recommend always keeping your Clarisonic device on the charger when it’s not in use.

    I recently have had problems with my Clarisonic starting and stopping on its own.

    Sounds like some of the Clarisonic technology is malfunctioning. As with most electrical gadgets, a technical failure can be possible. Therefore, we are standing by to get your issue resolved and your system back up and running. We offer warranties on the systems in the event that something might happen, take a look at our blog post on what to do When Your Clarisonic Stops Working.

    Follow the charging instructions provided in the user guide for Mia, Plus, Aria, or Opal to ensure proper functionality – and give your skin the glow that it deserves!



    October 17, 2012 by Clarisonic Comments