At Clarisonic we believe very strongly in product quality. Unfortunately, as with all electrical gadgets, technical failures occasionally occur.
We want to make sure you are completely satisfied with your Clarisonic system, so if you need to return or exchange it, here is a quick overview of our warranty information.
First off, check if your system is still covered under warranty:
If you purchased your Clarisonic System in the United States from an authorized retailer AND:
A) Currently reside in the United States – the warranty is valid. Contact our Sonic Service team to resolve the issue with your system: 1.888.525.2747. A new or repaired Clarisonic can be shipped directly to your home.
B) Currently reside outside of the United States – the warranty is valid but we are unable to ship the replacement device internationally. You can have us ship your Clarisonic to a friend or family member living in the United States and then have them ship it to your current residence.
If you purchased your Clarisonic system outside of the United States or from an unauthorized retailer:
Clarisonic does not permit the return of or offer refunds on devices purchased from an unauthorized distributor or a distributor outside of the United States. We ask you to contact the distributor directly to discuss their return policy.
For more information on our warranty, please visit our website or the Help! My Clarisonic Stopped Working blog post. And make sure to check out our Charging Your Clarisonic: Q&A blog post to learn more about properly charging your sonic cleansing device.
CLARISONIC® MIA SONIC SKIN CLEANSING BRUSH WINS
2012 GLAMMY AWARD FOR “BEST SKIN DEVICE” IN THE BEST GADGET OR NEW PRODUCT CATEGORY
Clarisonic, the pioneer and leader in professional-caliber at-home sonic skin care technology, is thrilled to announce that its acclaimed Mia Sonic Skin Cleansing Brush was honored with a “Glammy” in the “Best Gadget” category in the 2012 Glamour Beauty Awards.
Glamour has forever been edited for today’s contemporary American woman since its conception in 1939 and has a loyal and engaged readership. In its 8th annual year, Glamour’s beauty awards, “The Glammies,” are a tried and true collection of readers’ favorite products. Over 399,000 readers have nominated and voted on their beauty “must-haves” since the awards’ origin in 2005. Upon tallying the votes of thousands of readers, only one product is honored in each category. The 2012 winners were revealed in the magazine’s October issue.
“This is the first year that the brand has been honored with a Glamour beauty award and we are thrilled to be recognized,” says Chris Payne, Clarisonic’s VP of Marketing. “The Glamour consumer is well aware of the many skincare options on the market and we are happy that she has selected us as the device of her choice.”
The Mia Sonic Skin Cleansing Brush has forever been adored by beauty editors, dermatologists, makeup artists and celebrities alike since its launch in 2009. The device’s travel-friendly size and affordable price point make it the perfect introduction to Clarisonic’s patented sonic technology. Oscillating at a sonic frequency of over 300 movements per second, the Mia gently massages away impurities, providing six times better cleansing than cleansing with your hands alone. Clinical results have shown reduced appearance of pores, fine lines and wrinkles, and improved skin tone. Mia is available in a rainbow of colors making it a consumer favorite. Forever versatile, all Clarisonic brush heads are interchangeable with Mia and all Clarisonic skin cleansing models.
The holiday season is right around the corner, which means it’s time to start selecting the perfect gifts for all your special someones. To help make the holiday gifting a bit less stressful this year, we’re offering a number of our favorite Holiday Limited Edition Gift Sets, sure to put a smile on the faces of everyone on your list!
With so many choices, it may be hard to pick the right gift set for you and your loved ones, but don’t worry, we’ve put together a guide for choosing the perfect Gift Set:
Holiday PLUS Set – If you are looking to achieve an all-over clean, this collection is for you. The Clarisonic PLUS has three speeds gentle enough for cleansing the face, yet effective for the rest of the body – leaving you with more absorbent skin. The Holiday PLUS set is filled with deluxe essentials including our popular PLUS system with Body Brush Head and Refining Skin Polish.
Holiday Mia Set – Our smallest Sonic Skin Cleansing System, the one-button, one-speed Clarisonic Mia would make an excellent starter kit for someone with an active lifestyle – offering beautiful skin at home or on-the-go.
Most Beautiful Mom – Make mom happy this holiday season with this anti-aging Opal Sonic Infusion System gift set – the palm-sized device and Anti-Aging formula are specifically designed to help build skin’s resilience over time and prevent future damage around the eyes – with an immediate reduction in the appearance of fine lines and wrinkles.
Modern Sophistication – The new Clarisonic Aria infuses sonic cleansing with a perfect blend of function and form. Sleek, modern, intuitive, this brush would be a great fit with virtually any personality. With three speeds, a T-timer and a compact charging system – Aria is the most advanced collection yet.
Young and Fun – If you’re looking to add a little color to your skincare routine, this Limited Edition PLUS Whimsy gift set would be perfect for you. With all the wonderful features of the PLUS, and a playful, bright design, you’re sure to add some extra cheer to your holidays. This Limited Edition Gift Set includes a Body Brush Head as well as a complimentary gift of a Sensitive Brush Head and travel bag with purchase.
Your Special Guy – Men love tools – so why not surprise him with the most talked about skin care tool on the market? The Carbon Fiber Clarisonic Mia comes with a Deep Pore Cleansing Brush Head and will give him cleaner, healthier, younger looking skin, not to mention a much closer shave!
Acne Clarifying Collection – If your fight against acne seems like a never-ending quest, then our Acne Clarifying Collection is for you. Pairing the power of the Clarisonic Mia with our Acne Cleansing Brush Head and Acne Daily Clarifying Cleanser, this collection helps reduce and prevent blemishes while simplifying your cleansing routine.
Which Holiday Limited Edition Gift Set is your favorite?
We’ve been blown away by our fans’ support.
We love hearing how the Clarisonic Skin Cleansing System has improved your skin – after all, our goal is to make the world a more beautiful place, one face at a time!
- Patches of dry skin are minimized, or disappear
- Pores are thoroughly cleansed, making them appear smaller
- Refreshed and hydrated skin that’s more receptive to product penetration
- Reduced appearance of fine lines, blackheads, blemishes, dullness, and puffiness
- Improvement in the texture and appearance of skin tone
“I’m so thrilled with this product.. The Mia 2 with acne cleanser is absolutely amazing!! My face after 2 days!! YES! 2 days is looking much smoother, less oily and acne is smaller is size! My face isn’t irritated and I don’t feel like scratching all the time!! I’m SO pleased and happy that something is working after all the years of having to deal with my facial acne.” –Carlene Alix
We greatly appreciate the feedback our customers provide us, and wanted to share this great Before & After story from a Clarisonic user. As you can see in the images below, after only 7 days of using Clarisonic, Amanda Trudy Blyskal showed significant improvements in skin tone and texture.
Here are some more great Before & After shots:
Sonic cleansing is the natural way to thoroughly cleanse all skin types. And unlike skin treatments that use harsh chemicals or rely on friction to remove impurities, the sonic micro-massage motion is effective, yet gentle enough to use twice a day – even on sensitive skin. This effortless action removes six times more dirt and oil than cleansing with your hands alone.
Share your story on our Facebook Reviews Tab – who knows, maybe it will make it on to our next Before & After post!
Image by Lady Por Menos – Moroccanoil e Clarisonic and Amanda Trudy Blyskal
We love color at Clarisonic! In addition to being visually appealing, color has the ability to affect your mood and your response to color can help you understand your personality better. Surround yourself with the right colors to play up your moods, personality, and goals. We want you to start and end your day right, so we offer our cleansing brushes in a variety of colors.
Here is some insight into what your favorite color may say about you:
Garnet is the color of strength, health, and vitality and is often chosen by outgoing, vigorous, yet impulsive individuals with a zest for life. If your favorite color is red, you are optimistic and action oriented, with a deep need for physical fulfillment and to experience life through all five senses. If you are looking for a pick-me-up, this is the color for you!
Mango is the color of strength, youth, curiosity and restlessness. If you prefer the color orange, you love to socialize and urge to be accepted by others. You enjoy the challenges life provides, and create them if there aren’t any.
Yellow shines full of optimism, happiness, creativity, and wisdom. Choosing yellow as your favorite color means you are a clever and precise thinker who has a good grasp of your potential and aren’t afraid to reach it. You have a need for order in your life, yet crave freedom of thought and action.
Kelly Green is considered the color of peace and serenity. If green is your favorite color, you are a down-to-earth individual with a love of nature and are kind, generous, compassionate, and sociable. This is a good color for a crisis situation as it calms the mind.
Blue is soothing, caring, patient, dependable and compassionate. If blue is your favorite color, you have a deep need for peace and harmony in your everyday life, appear to be confident and self-controlled, but may be hiding your vulnerable side. If you are experiencing anxiety, surround yourself with blue as it invokes rest and can cause the body to produce calming chemicals that will put your mind at ease.
Lavender is a free spirit, unconventional, generous, and witty. If purple or violet is your favorite color, you are compassionate, sensitive, supportive, and always thinking of others before yourself. On the other hand, individuals choosing this color may dislike responsibility and have difficulty dealing with real day-to-day problems.
Pink lovers are the nurturers of the world and love to give all they can, expecting the same in return. This color embodies a deep need to be accepted and loved unconditionally by those surrounding them. Individuals preferring pink tend to desire special treatment, protection and a sheltered life. Having this as your favorite color means you are loving, kind, and generous person – ultimately making for a great caregiver.
Carbon Fiber is independent, conservative, and serious. Having black as your favorite color means that prestige and power are important to you. You may appear intimidating to even your closest friends and colleagues, even if you are not trying to come off that way. You may be too serious for your own good, so consider bringing a little color into your life.
White is known for its simplicity and purity. If white is your preferred color, your deepest need is to be independent and self-reliant, as you aim for perfection in everything you do. You always think carefully before acting and are rarely prone to impulsive behavior, which typically yields impeccable results.
Gray is composed, reliable, practical and calm. With gray as your favorite color, you are neutral about life and prefer a safe, secure and balanced existence without much anxiety or excitement. You tend to compromise and conform to the rest of the group to keep the peace, even if it means losing your opinion in the midst.
Can’t decide between the colors? Try this survey to reveal your color personality! Tell us: would you pick a Clarisonic based on how the color might affect you, or do you prefer to just get your favorite color?
Hey Sonic Fans! We are excited to celebrate the launch of our new Pedi Sonic Foot Transformation system, so in our next #SonicChat we’ll be chatting about foot care. Join on Tuesday (10/08/2013) at 11am, PDT (2pm EST). Don’t miss out on a great time!
How the #SonicChat works:
- We’ve already set up a tweet chat “room” that you can use to participate here: http://tweetchat.com/room/SonicChat
- Many people also like to use Hootsuite or Tweetdeck for tweet chats. If this is the case for you, you’ll just need to set up a column with the hashtag #SonicChat.
- Join in any time during the hour. The more the merrier!
- We will ask a series of questions, each beginning with “Q1,” “Q2,” and so on. If you’d like to answer a question, just tweet back with “A1,” “A2,” etc. to the corresponding question.
- Feel free to RT great comments from @Clarisonic or other participants in the chat, and interact as much or as little as you like. Just be sure to include the hashtag #SonicChat in all your tweets so everyone can keep track of the conversation!
- Most of all, #SonicChat is about learning, sharing, and having fun.
Sound like something you’d like to check out? Join us on Tuesday at 11am PDT. Let’s do this!
We all know the many benefits of Sonic Cleansing, such as the removal of up to 2x more dirt than manual cleansing alone. Why should our face be the only ones to reap the Sonic benefits? Dr. Robb tells us whether we can use the Clarisonic Mia on places other than our face. Sonic cleansing better prepares your skin for skin care products. Compared to manual cleansing, using the Clarisonic Skin Cleansing System allows for up to 61% better absorption of Vitamin C. This better absorption allows creams, serums, moisturizers, even self-tanners to work their best! Some fans use a Normal Brush Head with their Mia on their body; others choose to use the same brush head after facial cleansing. Do you use your Clarisonic system on your body?
Dr. Robb says, the original Clarisonic was designed to be used all over the body. We now have the Clarisonic PLUS and PRO that can be used specifically on the face and body. The Clarisonic Mia can be used in other places. Women love to use the Mia on their next after cleansing their face. It’s great for also using on your hands.
The Clarisonic Sonic Cleansing System was recently featured on ABC’s Good Morning America in a segment titled “The Hot New Skin Treatment”. Consumer Technology Contributer for ABC News, Becky Worley, did her own test drive of the Clarisonic to prove the system’s deep cleansing, reducing pores and fine lines capabilities.
Check out Becky’s experience with the Clarisonic below to see her results!
In her test drive, Becky used the Clarisonic on the right side of her face for five days and just soap and water on the other side. Becky said the Clarisonic side felt cleaner, and she thought she saw a very subtle reduction in the appearance of fine lines. She also tried the fluorescent makeup test and commented that Clarisonic did an amazing job removing the makeup while the soap and water side did not.
Becky also acknowledged less expensive face brushes on the market but preferred the Clarisonic because it was more invigorating! Becky also mentions the Mia Sonic Skin Cleansing System which is the smaller, travel-friendly model and the Clarisonic Classic Sonic Skin Cleansing System. Check out the different Clarisonic Systems available to you on our website.